Hi,
We've been successfully deploying our product for many years with IA. While using IA 9 R2 several years ago, we had this problem once:
https://www.installaware.com/forums/viewtopic.php?f=2&t=6475&p=25072#p24448
After this we upgraded to InstallAware X, and never heard of this issue again. But recently we have deployed the latest version of our software, and we've had a couple of complaints regarding this issue, specifically while removing the previous version of the software during an upgrade.
We are currently using IA X3 (Mevlana Build). Can you tell whether the issue could have been reintroduced in this version?
We explicitly set CACHESOURCES to false. The help file explicitly says that " running setup in maintenance mode (other than uninstalling the application) will require access to original sources".
Thanks,
Octavio
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