Unable web update

[danieltan]

My scenario are:
1. I have build installer enable web update whereby enable upgrade from version 4.0.87.23 to 4.0.88.0. I did put update.ini script as below:

Code: Select all

[Update Packs for Versions]
4.0.87.23=4.0.88.0
[4.0.88.0]
URL=http://www.example.com/update/parkway/v4.0.88.00.exe
Description=Update to 4.0.88.0
Reboot=No
Silent=Yes
Parameters=


2. The installer put at Machine A- C:\inetpub\wwwroot\update\parkway\v4.0.88.00.exe
3. While the ini script put at Machine A- C:\inetpub\wwwroot\update\parkway\updates.ini
4. The manual download at Internet Explorer - http://www.example.com/update/parkway/v4.0.88.00.exe and http://www.example.com/update/parkway/updates.ini successfully download
5. I try to access Machine B to click icon web update to upgrade version to 4.0.88.0, the system prompt 'No update are available for v4.0.88.0.exe at this time. Please check back again later.

Does the folder inside require to have permission for other machine download or any reason it failed?

[FrancescoT]

Dear Danieltan,

if you are able to manually download the file from the browser, it should not be a permission issue.
However you didn't specify if you used the "B Machine" to manually download such files.

If you can share with me the effective URL you used, I can try to verify what happens.
You can contact me at; support@installaware.com

Regards

[danieltan]

Hi,

From my finding, while using Internet explorer and download the path installer. The Internet explorer prompt message to open, save or cancel. After click 'Save as' button, the Internet Explorer does not have download installer. Does it related with permission in active directory?

[FrancescoT]

Dear Danieltan,

if the "save" dialog gets displayed but nothing saved, probably a security policy or some other active restriction is blocking the download process.

Anyway it seems to be a problem with permissions.

Regards