Automatic updates task not being generated

Got a problem you cannot solve? Try here.
gibbie99
Posts: 26
Joined: Fri Jan 14, 2011 9:57 am

Automatic updates task not being generated

Postby gibbie99 » Thu Sep 17, 2015 2:09 pm

We have a installer with auto updates enabled. We have it installed on 4 sites without issue, but on the 5th site, running Server 2008 R2, the scheduled task was not created to run updates. I do not have access to the site, nor was I able to investigate the nature of the issue.

What are the reasons the generation of the scheduled task could fail? Ie OS? Permissions?

How can I diagnose the issue further - ie is there any way I can see output from the attempt to create the scheduled task?

I am using the enclosed script to generate the scheduled task.
Attachments
custome_sched__update.zip
(9.5 KiB) Downloaded 281 times

FrancescoT
Site Admin
Posts: 5361
Joined: Sun Aug 22, 2010 4:28 am

Re: Automatic updates task not being generated

Postby FrancescoT » Fri Sep 18, 2015 10:59 am

Dear Gibbie99,

if the same script runs fine on all systems but exclusively fails on a single system, I don't believe the problem can be caused by your script.

Yes it could be a permission issue, due an active security policy or even by an active Anti Virus.
You may try to monitor the setup process using "Process Monitor". This should report if the problem is caused by a permission issue.
https://technet.microsoft.com/en-us/sysinternals/bb896645.aspx

Hope this helps you.

Regards
Francesco Toscano
InstallAware Software

White Papers (HowTos) - http://www.installaware.com/publication ... papers.htm
Publications - http://www.installaware.com/publications-review.htm
InstallAware Help -F1 anywhere in the InstallAware IDE


Return to “Technical Support”

Who is online

Users browsing this forum: No registered users and 22 guests