Search found 5353 matches

by FrancescoT
Tue Feb 13, 2024 6:09 am
Forum: Technical Support
Topic: Install Won't Run From System Account
Replies: 2
Views: 97215

Re: Install Won't Run From System Account

When installing under system account the installation must be executed as PER-MACHNE (ALLUSERS=TRUE) and consequently, the "Menu->Programs" and "System->Desktop Directory" folders must indicate the location of the default folder shared by all users of the target system. Please ha...
by FrancescoT
Tue Feb 13, 2024 6:00 am
Forum: Technical Support
Topic: Support for DigiCert KeyLocker
Replies: 2
Views: 11640

Re: Support for DigiCert KeyLocker

in order to use an EV Token you have, as first, you have to export from your EV Token the "Extended Validation Code Signing Certificate" to a local path. safenet_export_cert.png Then in the InstallAware project "Authenticode settings" you have to specify: • the Key Container as t...
by FrancescoT
Tue Feb 13, 2024 5:50 am
Forum: Technical Support
Topic: Trouble signing MSIX installer with Authenticode: Error 210 - Digital signature failed
Replies: 2
Views: 98678

Re: Trouble signing MSIX installer with Authenticode: Error 210 - Digital signature failed

210 error is returned by the signature process. Since both the certificate (assuming a SHA-256 certificate is used) and password are verified earlier in the creation process, the source of this error is likely due to the timestamp provided. As first, do try with omitting the timestamp URL. Then if t...
by FrancescoT
Fri Aug 25, 2023 9:05 am
Forum: Technical Support
Topic: Virustotal flags Installaware Setups as malicious!
Replies: 5
Views: 23928

Re: Virustotal flags Installaware Setups as malicious!

What reported here is EXCLUSIVELY a FALSE POSITIVE, and about this, you may only contacy the AV vendor.

As a matter of policy we do not work around bugs in third party software.
by FrancescoT
Fri Jul 07, 2023 5:07 am
Forum: Technical Support
Topic: Installer takes screenshot with BitBlt API
Replies: 2
Views: 19028

Re: Installer takes screenshot with BitBlt API

If I have understood you correctly, you are alleging that setups built with InstallAware capture screenshots. This is unequivocally false, we do not have any such mechanism in our setup engine for any reason. Your only recourse would be to escalate the matter to VMRay for the resolution of their fal...
by FrancescoT
Mon Jun 05, 2023 11:32 am
Forum: Technical Support
Topic: Missing themes
Replies: 5
Views: 28189

Re: Missing themes

I don't understand which exactly is your problem, honestly.

For what I see by your previous screenshot, all the available themes are listed in your "Change Theme" dialog.
acrylic_theme.png
acrylic_theme.png (54.86 KiB) Viewed 28017 times


Then selecting a different theme you should see the one you chose.
web_theme.png
web_theme.png (37.07 KiB) Viewed 28017 times
by FrancescoT
Wed May 24, 2023 1:13 pm
Forum: Technical Support
Topic: Old version still visible in Settings, Apps after installing update
Replies: 13
Views: 59315

Re: Old version still visible in Settings, Apps after installing update

Attached you find my edited copies of your projects. I have applied the following modifications: Step 1- At the very beginning of your main setup file (Tpc2023r1Setup64) you have to comment (it should be removed from there) the "Set x64 - Native 64 bit ... - installation mode" statement. T...
by FrancescoT
Mon May 22, 2023 9:13 am
Forum: Technical Support
Topic: Missing themes
Replies: 5
Views: 28189

Re: Missing themes

There are 18 pre-built setup themes...indeed
themes1.png
themes1.png (7.11 KiB) Viewed 28156 times

themes3.png
themes3.png (7.33 KiB) Viewed 28156 times

themes2.png
themes2.png (6.87 KiB) Viewed 28156 times
by FrancescoT
Mon May 22, 2023 9:01 am
Forum: Technical Support
Topic: Self Registering DLL - Dialog not closing since X15
Replies: 2
Views: 17970

Re: Self Registering DLL - Dialog not closing since X15

Can you please post a vary minimal sample project that replicates the issue?
by FrancescoT
Mon Apr 24, 2023 12:30 pm
Forum: Technical Support
Topic: Compression errors with no changes
Replies: 12
Views: 37982

Re: Compression errors with no changes

Please provide a VERY MINIMAL project that replicates the issue you seem to have.
by FrancescoT
Mon Apr 24, 2023 12:29 pm
Forum: Technical Support
Topic: Can not find archive File
Replies: 7
Views: 20254

Re: Can not find archive File

Please provide a VERY MINIMAL project that replicates the issue you seem to have.
by FrancescoT
Mon Apr 24, 2023 12:27 pm
Forum: Technical Support
Topic: Write Registry Key not removed when using $TARGETDIR$ followed by other text
Replies: 4
Views: 19992

Re: Write Registry Key not removed when using $TARGETDIR$ followed by other text

I wasn't referring to the pre-defined TARGETDIR variable, BUT TO YOURS; #Gs_CompanyName#, #Gs_AppName# and $TYPE$.
by FrancescoT
Mon Apr 24, 2023 12:23 pm
Forum: Technical Support
Topic: App-V converter issue
Replies: 9
Views: 33176

Re: App-V converter issue

I have escalated the issue, but I cannot anticipate any timeframe for a possible resolution. To mitigate the issue, you may use a custom compiler variable (you have to define it) in order to invoke the command conditionally: [compiler if Variable IS_APPV_BUILD Equals FALSE] Install Files F:\IA test\...
by FrancescoT
Fri Apr 21, 2023 11:19 am
Forum: Technical Support
Topic: Write Registry Key not removed when using $TARGETDIR$ followed by other text
Replies: 4
Views: 19992

Re: Write Registry Key not removed when using $TARGETDIR$ followed by other text

For what I see you are using both custom #COMPILER-VAR# and $SCRIPT-VAR$ for the reg-key path, for test purpose, did you try with specifying a literal string value in place of using custom vars?

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