Hello Ravz,

You can find InstallAware 11 product guide within the software. Simply press the F1 key.

Thank you.

Hi Piotr,

Can you please re-install your InstallAware edition from the CodeGear bundle?

Thank you.

Hi Olivier,

1. Yes, please use the recently generated license and apply it to InstallAware 12.
2. No need to re-generate on each computer, you may apply it to another computer.

Thank you.

Hi obeltrami,

You can upgrade to InstallAware 12 from InstallAware 10 without any problems.

Thank you.

Hello,

www.installaware.com/InstallAware_10_With_Runtimes.exe

We do repeatedly ask our customers to back up the installation file since we usually do NOT keep old versions. Please do back this up for no confusion in the future.

Thank you.

Hi Steve,

No, this statement does not refer for a free copy of InstallAware 11, but refers to our Free Edition which is included with the download of our full version.

Thank you.

Hi Bob,

This is interesting. Can you please verify that you have indeed generated your license from our customer's area and are installing the latest key for V11?

Thanks!

Hi bobr,

Can we please get your account username?

Thank you.

Hi Dan,

You are using a local backup on your machine and not a recently downloaded?

Please try oslo nights

Thank you.

Hi Jon,

Are you referring to IA9R2? If so, yes, it has been removed from our server. We currently have R1 available at www.installaware.com/ia9r1.exe .

Thank you!

Hi Alexsy,

Thank you for trialing InstallAware.

Aviv should be online soon and will be able to help you with this. We have also received your email and support should reply soon.

Thank you!

Matt, You can simply deselect the upgrade through the software without much hassle. When you have a windows update, and you are not installing it, it will keep 'nudging' you until you will deselect it. Same way as Adobe, Apple and other softwares. Please deselect this upgrade and you will not be 'Na...

Hi Matt,

I am sorry if you find this misleading in anyway. This is how our update system works, it catches your current version name and offers you an upgrade, and adds what kind of upgrade it is.

Are you holding a license for V11?

Hello,

Our Spanish in InstallAware is Spanish-Spain (Modern Sort).

Thank you,

Hello Alibaba, 1. If I decide to choose no maintenance then I have to pay for the next major upgrade if it will be released after the three month? - Yes, exactly, only 3 months of major releases. 2. But I will always get the updates for IA11 like Service Packs or R2 Version? - Yes you will. 3. The m...