Search found 62 matches

by JeffTucker
Fri Jan 29, 2010 7:49 am
Forum: Technical Support
Topic: Setup stops after \"IA is preparing the wizard ...\"
Replies: 8
Views: 11069

Having variant of same problem

We recently released our product under InstallAware 9.0. It passed through QA trying to break the install by interupting the installation at various points and resuming the install later. However, it is apparently possible to put a target machine into the state mentioned above where a repair install...
by JeffTucker
Tue Jan 05, 2010 3:32 pm
Forum: Technical Support
Topic: User Cancelled messagebox
Replies: 3
Views: 4255

I think you misunderstood my question

If I run one of the sample projects and cancel on the first welcome dialog, I do get a "Are you sure you want to cancel?" Yes/No dialog. If the user clicks Yes, then the application ends silently. That is fine with me. What drives me crazy is within my installer, if the user clicks yes to ...
by JeffTucker
Mon Jan 04, 2010 10:09 am
Forum: Technical Support
Topic: Cancel button ignored
Replies: 4
Views: 4596

Double-checked the Wizard return

In the invokation of the dialogs I am indeed capturing the return result in the WIZARD variable. This setup is very large, it it possible that size might account for the problem? By the way, cancel is not working for any dialogs. Is it possible that the WIZARD variable is not being properly updated ...
by JeffTucker
Mon Nov 23, 2009 7:22 pm
Forum: Technical Support
Topic: User Cancelled messagebox
Replies: 3
Views: 4255

So this dialog will always appear

if the user cancels the setup? :?
by JeffTucker
Mon Nov 23, 2009 7:20 pm
Forum: Technical Support
Topic: Terminate Process fails to compile (version 9)
Replies: 4
Views: 4773

I'm not the first to see this problem.

See this post - same problem exactly under version 9. InstallAware Admin Studio http://forums.installaware.com/viewtopic.php?t=4209&sid=bf68d6da345b3db59bb63c57446d3e12 9.0 (Build Moya.sp 1.070409) To reproduce. download the TerminateProcess plugin, install and toss a line into any setup to Term...
by JeffTucker
Wed Nov 18, 2009 7:42 am
Forum: Technical Support
Topic: Terminate Process fails to compile (version 9)
Replies: 4
Views: 4773

Version of InstallAware is ...

InstallAware 9 (Build Moya.sp1.070409). Is it possible that there is more than one plug-in with Terminate Process in it? Just to prove that it was not "my" installer, I opened one of the sample projects and tossed in a line: Terminate Process : MonitorTaskTray.exe. Got the: Error during bu...
by JeffTucker
Tue Nov 17, 2009 6:05 pm
Forum: Technical Support
Topic: User Cancelled messagebox
Replies: 3
Views: 4255

User Cancelled messagebox

I'm evaluating IA version 9.0. I ran our installer and immediately cancelled. I get an odd MessageBox dialog: "User cancelled". I click OK and it goes away. Is there some way to get rid of this? I can't find any trace of it in the script. Is it an evaluation side-effect?
by JeffTucker
Tue Nov 17, 2009 6:03 pm
Forum: Technical Support
Topic: Prevent two copies of installer to run?
Replies: 8
Views: 13529

SINGLEINSTANCE crashes second instance

I'm evaluating version 9.0 with our installer. I defined SINGLEINSTANCE as TRUE in the Compiler variables dialog. I ran the first instance to the welcome screen. The second instance ran and crashed with a peculiar message box (9x) -> "Access violation at address 67054A25. Read of address 67054A...
by JeffTucker
Tue Nov 17, 2009 2:33 pm
Forum: Technical Support
Topic: Terminate Process fails to compile (version 9)
Replies: 4
Views: 4773

Terminate Process fails to compile (version 9)

I'm evaluating version 9.0 and had the Terminate Process plugin working under version 8. Adding it to my version 9 project and I get:
Error during build: Failed to compile plug-in action: Terminate Process.

Is there a fix for this or do I need to roll my own?
by JeffTucker
Thu Oct 29, 2009 12:22 pm
Forum: Technical Support
Topic: Cancel button ignored
Replies: 4
Views: 4596

Have debugged it.

The WIZARD variable has "NEXT" for a value, despite the fact that the user JUST said cancel and confirmed it on a confirmation dialog. However, I have noticed that at times it does run correctly. It seems to make some difference how the exe is invoked. If the interactive user does so, no p...
by JeffTucker
Mon Oct 26, 2009 1:45 pm
Forum: Technical Support
Topic: Cancel button ignored
Replies: 4
Views: 4596

Cancel button ignored

I have 2 custom dialogs in my script - the first one non-modal (progress for checking prerequisites) and the second a modal display of prerequisite status. Both have cancel buttons. If the user clicks on cancel for either, the script just hangs with the dialog there. I verified that the checkingPrer...
by JeffTucker
Thu Oct 22, 2009 6:06 am
Forum: Technical Support
Topic: Prevent two copies of installer to run?
Replies: 8
Views: 13529

Additional Clues - in command line

I ran process explorer and found that one of the processes has no command line options - presumably the one I launched. The other has /k="" /m="some long path"
by JeffTucker
Thu Oct 22, 2009 5:42 am
Forum: Technical Support
Topic: Prevent two copies of installer to run?
Replies: 8
Views: 13529

Same issue under version 8

I am aware of the mutex solution (which does work for a sample project), but for some reason at runtime there are 2 instances of our setup that always run even though the exe was only invoked once. If I put the mutex solution in place, the second one abandons its process, but that apparently is the ...
by JeffTucker
Thu Sep 24, 2009 10:40 am
Forum: Technical Support
Topic: Task Tray icon question
Replies: 1
Views: 2605

Task Tray icon question

When IA presents the notification that a new version is available in the task tray, it uses the installer's icon. Is there some way that we could use an animated icon instead? If we use the animated icon, would that icon appear on the user's desktop if they put the installer on the desktop? In other...
by JeffTucker
Thu Sep 24, 2009 10:31 am
Forum: Technical Support
Topic: Prevent user from canceling set update time?
Replies: 2
Views: 3290

Work around found, but all users notification is lacking

We removed the system menu and took out the cancel button so they are forced to enter the UserName at least.

However, it appears from our testing that only the user that installed ever gets notification of the update. Is there any way that all users can get notification?

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