Search found 44 matches

by tj
Mon Nov 01, 2010 1:54 pm
Forum: Technical Support
Topic: Call DLL Function on 64bit OS - Second call hangs
Replies: 14
Views: 66918

Re: Call DLL Function on 64bit OS - Second call hangs

We are running .Net 2.0 primarily but we have run this in environments with many other variations.
The problematic environment has always been the 2008 64bit R2 which usually has everything up to 3.5 intalled.
by tj
Tue Oct 19, 2010 3:03 pm
Forum: Technical Support
Topic: Call DLL Function on 64bit OS - Second call hangs
Replies: 14
Views: 66918

Re: Call DLL Function on 64bit OS - Second call hangs

Be sure it's R2 specifically. We had many clients reproduce the error. Thus, the need for our change. It definitely had something to do with the /clr switch. Even if we made NO CALL, that switch seemed to make all the difference. I'm not sure we can send the actual dll and installer program... but, ...
by tj
Tue Oct 19, 2010 2:27 pm
Forum: Technical Support
Topic: Call DLL Function on 64bit OS - Second call hangs
Replies: 14
Views: 66918

Re: Call DLL Function on 64bit OS - Second call hangs

Yes, we were still seeing this behavior on the 2008 R2 64bit platform specifically. As a matter of fact, it became such a big issue, that we re-wrote the dll. We think the core of the issue is related to the fact that the dll simply had the /clr switch. We were using the .NET framework but, just hav...
by tj
Thu Jun 24, 2010 12:57 pm
Forum: Technical Support
Topic: Call DLL Function on 64bit OS - Second call hangs
Replies: 14
Views: 66918

Re: Call DLL Function on 64bit OS - Second call hangs

I just tried setting the 64bit modes explicitly using the Set 64bit Mode command. The little sample installer we provided above continues to hang on a 64bit OS but works fine on 32bit even with these commands in place. Can anyone else verify this behavior? I saw a slightly similar post: http://www.i...
by tj
Mon Jun 07, 2010 12:50 pm
Forum: Technical Support
Topic: Call DLL Function on 64bit OS - Second call hangs
Replies: 14
Views: 66918

Re: Call DLL Function on 64bit OS - Second call hangs

bump? This continues to be an issue for us. I'm surprised others haven't seen the same issue yet. Again, we packaged up a small, repeatable installation and custom dll to illustrate the problem. Unfortuately, we are going to have to resort to a work around, passing values between a text file, if the...
by tj
Wed Feb 10, 2010 11:25 am
Forum: Technical Support
Topic: Prevent two copies of installer to run?
Replies: 8
Views: 13529

Same thing

I am seeing the same thing. It's almost as if the unpacking process isn't protected by this check. Both instances go through the unpacking and then the second instance fails with the access violation. Any progress on this? I'd be happy to send my setup scripts (it's rather large) to support if you'd...
by tj
Wed Feb 03, 2010 9:24 am
Forum: Technical Support
Topic: InstallAware modifies ReceiveTimeout (and other) setting
Replies: 69
Views: 2131124

What worked for me

~InstallAware Clipboard Data~ ~Run Program As~ ~{BE0B1D1D-383B-4EAD-A52F-B9D7DC3258DA}~ ~REG~ ~~ ~IMPORT $SUPPORTDIR$\\ReceiveTimeout.reg~ ~1~ ~~ ~~ ~~ ~~ ~TRUE~ ~~ I added this at the end of our installers. This appears to have worked well on 32 bit boxes. We are testing this on 64bit bo...
by tj
Tue Feb 02, 2010 2:46 pm
Forum: Technical Support
Topic: InstallAware modifies ReceiveTimeout (and other) setting
Replies: 69
Views: 2131124

Re: No installer runs on our clients

A few possibilities ... 1. Do your clients have run any other install program that could have used IA? 2. Could IA be changing other registry settings that we have not identified yet (perhaps ones that might affect servers)? 1) Good point, although I haven't run OUR setup on my Dev box, I do have t...
by tj
Tue Feb 02, 2010 2:17 pm
Forum: Technical Support
Topic: InstallAware modifies ReceiveTimeout (and other) setting
Replies: 69
Views: 2131124

No installer runs on our clients

Interestingly enough, IA only installs our website and supporting services. We definitely see the timeout when running a client on the IIS server itself. However, we still see the timeout on any IE client connecting to the server. This is why we were thinking it was a Microsoft updates introduced pr...
by tj
Tue Feb 02, 2010 1:48 pm
Forum: Technical Support
Topic: InstallAware modifies ReceiveTimeout (and other) setting
Replies: 69
Views: 2131124

IA changing receive timeout

I'd just like to add a quick reply to this post as well. I've been battling this for the last 4 or so months as well. We had tracked it down to the same registry keys listed here but we were thinking that Microsoft had released a patch or something that was auto updated. I was at a loss as to why, a...
by tj
Tue Jan 19, 2010 9:10 am
Forum: Technical Support
Topic: Call DLL Function on 64bit OS - Second call hangs
Replies: 14
Views: 66918

The IA app

This is the IA App... I couldn't attach these files with the original post.

File Attached:

IADllTest.zip
by tj
Tue Jan 19, 2010 9:09 am
Forum: Technical Support
Topic: Call DLL Function on 64bit OS - Second call hangs
Replies: 14
Views: 66918

The DLL Project

I couldn't attach these in the original post

File Attached:

DLLIssue.zip
by tj
Tue Jan 19, 2010 9:00 am
Forum: Technical Support
Topic: Call DLL Function on 64bit OS - Second call hangs
Replies: 14
Views: 66918

Call DLL Function on 64bit OS - Second call hangs

We have identified a repeatable situation in which the first call to our dll succeeds and the second call hangs. The dlls calls work just fine on a 32bit OS but exhibit this behavior on a 64bit OS. We have created a small repeatable application to illustrate the problem. The app is commented to expl...
by tj
Tue Oct 27, 2009 12:40 pm
Forum: Technical Support
Topic: MS SQL Server Connection Issues: Connecting via SMB Port 445
Replies: 6
Views: 64453

MS SQL Server Connection Issues: Connecting via SMB Port 445

We have spent a great deal of time troubleshooting connectivity issues with a just a few clients. We ended up using a network sniffer to determine that the MS SQL Server plug-in is connecting via SMB port 445 as opposed to port 1433. We found that these clients have disabled the SMB port 445 for fil...
by tj
Fri May 08, 2009 1:37 am
Forum: Plug-In Development
Topic: Write Registry Persist - plugin (Freeware)
Replies: 41
Views: 373915

My setup test was a success. No compile or build errors and the install was smooth.

Once again, thanks for taking care of this.

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