Search found 35 matches

by epohl
Mon Sep 28, 2009 3:37 pm
Forum: Technical Support
Topic: Suppressing PROGRESSTEXT output
Replies: 3
Views: 4816

I ended up writing a command-line application to handle all of the database calls, and calling the app from the installer. I found for my purposes I did not have enough control using the existing plugins. In particular, I needed verbose logging for troubleshooting problems setting up the database. G...
by epohl
Wed Jul 22, 2009 1:12 pm
Forum: Technical Support
Topic: Access Violation error when running installer
Replies: 1
Views: 3112

Access Violation error when running installer

Hello, We have a client who is running an installer built with InstallAware 6.24, build santacruz_sp4.020207. We are seeing the following error: Line 252 Access violation at address 0057E43C in module 'xxxxxxxx.exe'. Read of address 00000000 where xxxxxxx.exe is the name of the installer EXE. As far...
by epohl
Fri Feb 09, 2007 12:57 pm
Forum: Technical Support
Topic: run c# .dll(or .exe) to validate password
Replies: 4
Views: 6923

One way around this would be to put your validation procedure in a command-line .exe file, distribute it to SUPPORTDIR, and then call it via the Run Program command.

Eric
by epohl
Thu Feb 08, 2007 1:18 pm
Forum: Technical Support
Topic: Error: \"Unable to copy installation data to local folders\"
Replies: 7
Views: 10971

I figured out the problem. Having bracketed the error in two different versions, I zeroed in on the smallest change that would cause the error. This turned out to be the inclusion of two new license files for the application. These had a file modification date of 11/07/1617 (!) when viewed with a co...
by epohl
Tue Feb 06, 2007 5:17 pm
Forum: Technical Support
Topic: Error: \"Unable to copy installation data to local folders\"
Replies: 7
Views: 10971

After upgrading to 6.24, I still get the error message.
by epohl
Tue Feb 06, 2007 2:55 pm
Forum: Technical Support
Topic: Error: \"Unable to copy installation data to local folders\"
Replies: 7
Views: 10971

Version 6.0, Build gwinnett_rtm.060606
by epohl
Tue Feb 06, 2007 11:59 am
Forum: Technical Support
Topic: Error: \"Unable to copy installation data to local folders\"
Replies: 7
Views: 10971

One more thing - this happens within the OFFLINE CONTENT portion.

Eric
by epohl
Tue Feb 06, 2007 11:57 am
Forum: Technical Support
Topic: Error: \"Unable to copy installation data to local folders\"
Replies: 7
Views: 10971

Error: \"Unable to copy installation data to local folders\"

For no good reason, suddenly I'm getting the following error when attempting to install a web-based installer: Unable to copy installation data to local folders This occurs at the first "Install Files" command. The same project when built as a single compressed EXE works fine. Any ideas? W...
by epohl
Tue Jan 30, 2007 5:18 pm
Forum: Non-Technical
Topic: Build project with command line
Replies: 8
Views: 19792

I second scott's suggestion as I was bitten by this too. Nothing slows down development like non-helpful error messages.

Eric
by epohl
Mon Jan 29, 2007 10:58 am
Forum: Technical Support
Topic: Write into Text File - Unicode
Replies: 3
Views: 6211

I have the exact same need. Is there a simple way to do this through the Call DLL Function plug-in or other means? This would seem to be a fairly comon installer operation.

Thanks,

Eric
by epohl
Fri Jan 26, 2007 4:47 pm
Forum: Technical Support
Topic: Serial # - Enforcing minimum number of characters typed in
Replies: 4
Views: 5668

Mmm, yes, with a little creativity the Parse String command can be used to verify a string length. A bit of a hack perhaps, but it worked.

Thanks,

Eric
by epohl
Fri Jan 26, 2007 11:51 am
Forum: Technical Support
Topic: Serial # - Enforcing minimum number of characters typed in
Replies: 4
Views: 5668

One more thing: I have tried passing in the string parameter both as an allocated string buffer and as a pointer to string. No luck either way.

Eric
by epohl
Fri Jan 26, 2007 11:48 am
Forum: Technical Support
Topic: Serial # - Enforcing minimum number of characters typed in
Replies: 4
Views: 5668

Update: I tried calling the kernel32.dll function lstrlenA to get the string length, but it didn't work; I got the error "Unable to load plug-in library. Please rebuild your project and make sure all required plug-ins are installed. Action skipped." I suspect this is because I don't have a...
by epohl
Tue Jan 23, 2007 4:22 pm
Forum: Technical Support
Topic: Serial # - Enforcing minimum number of characters typed in
Replies: 4
Views: 5668

Serial # - Enforcing minimum number of characters typed in

Is there an easy way to enforce a minimum number of characters that can be entered in a field before moving on to the next dialog? We have a registration number in the form XXXXX-XXXXX-XXXXX-XXXXX-XXXXX I can set a MaxLength of 29 characters on the text field to ensure that it is not too long, but i...
by epohl
Wed Jan 17, 2007 2:10 pm
Forum: Technical Support
Topic: SQL Server 2005 Express Install Issues
Replies: 8
Views: 10014

We also sometimes get the message:

"SQL Server Express 2005 could not be installed. Please use the Windows Update to manually install this update on your system."

on our test servers. Is there any logging to determine exactly why it failed, or is it strictly guesswork?

Eric

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