Search found 17 matches

by JohnBalcom
Mon May 08, 2023 4:05 pm
Forum: Technical Support
Topic: Old version still visible in Settings, Apps after installing update
Replies: 13
Views: 59204

Re: Old version still visible in Settings, Apps after installing update

We are having this same issue now that we are providing both 32-bit and 64-bit versions of our app.

After installing TPC 2023 R1 64-bit, TPC 2023 R0 64-bit is still in Install Apps like before.

I've attached the project files for TPC 2023 R0 and R1.
by JohnBalcom
Tue Feb 07, 2023 6:58 pm
Forum: Technical Support
Topic: [X] Run $title$ Now in finish dialog creates a critical program issue
Replies: 1
Views: 3326

Re: [X] Run $title$ Now in finish dialog creates a critical program issue

Figured it out. Using Run Program As instead of Run Program.
by JohnBalcom
Mon Feb 06, 2023 7:27 pm
Forum: Technical Support
Topic: [X] Run $title$ Now in finish dialog creates a critical program issue
Replies: 1
Views: 3326

[X] Run $title$ Now in finish dialog creates a critical program issue

1. We use [filename].dat files \ProgramData\ to store user settings. 2. These files are provided by both installed .cab files that are extracted to \ProgramData\ and installed default .dat files that are copied to \ProgramData\. 3. If the user chooses [x] Run $title$ Now in the finish dialog, all of...
by JohnBalcom
Fri Dec 09, 2022 11:50 am
Forum: Technical Support
Topic: Can't create shortcut in start menu
Replies: 7
Views: 8256

Re: Can't create shortcut in start menu

This morning (the next day) 2 of the Start Menu shortcuts are missing - TPC Desktop 2019 and TPC Desktop 2022. 1. both are still installed 2. both still have icons on the desktop that work 3. both are still included in C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Traverse PC Missing 2019 and...
by JohnBalcom
Thu Dec 08, 2022 6:11 pm
Forum: Technical Support
Topic: Can't create shortcut in start menu
Replies: 7
Views: 8256

Re: Can't create shortcut in start menu

I figured it out. As soon as I changed the circled Pin options from Yes to No the TPC Desktop 2019 shortcut stays in the Startup Menu for Windows 11 and doesn't disappear. Don't pin desktop shortcut.png I have to say that once again, I spent way too much time figuring this out. This is worked in Ins...
by JohnBalcom
Thu Dec 08, 2022 2:36 pm
Forum: Technical Support
Topic: Can't create shortcut in start menu
Replies: 7
Views: 8256

Re: Can't create shortcut in start menu

Update We just tested install on another Win 11 computer and it worked OK there. To on my Win 11 test computer 1. Our old InstallShield install create the start menu shortcuts properly 2. Our new IA installs do not 3. Same results for our IA projects and the test project you sent me. Any suggestion...
by JohnBalcom
Thu Dec 08, 2022 12:54 pm
Forum: Technical Support
Topic: Can't create shortcut in start menu
Replies: 7
Views: 8256

Re: Can't create shortcut in start menu

I built your testprj and installed it. I changed a few variables to mimic what we want. When the start menu is first opened, I see the shortcut Test Project is there.png Then, without doing anything, after about 5 seconds, the short cut disappears Test Project is not there.png Reopening the start me...
by JohnBalcom
Thu Dec 08, 2022 11:45 am
Forum: Technical Support
Topic: Can't create shortcut in start menu
Replies: 7
Views: 8256

Re: Can't create shortcut in start menu

It looks like you are sending the link to the shortcut folder, but it doesn't show up in the pulldown list in the properties dialog. No Shortcutfolder.png 1. Do I enter $SHORTCUTFOLDER$ manually? 2. Why isn't it in the pulldown list? 3. Where does your documentation tell me what $SHORTCUTFOLDER$? is...
by JohnBalcom
Tue Dec 06, 2022 11:53 am
Forum: Technical Support
Topic: Can't create shortcut in start menu
Replies: 7
Views: 8256

Can't create shortcut in start menu

I can't get a shortcut to show up in Windows 11 Start Menu. Tested OK in Windows 10. InstallShield created the TPC Desktop 2020 link shown here under the Traverse PC folder. They make it so simple. I want IA to do the same thing. Traverse PC Folder in Start Menu.png I've added the shortcuts I want t...
by JohnBalcom
Tue Oct 25, 2022 1:39 pm
Forum: Technical Support
Topic: Old version still visible in Settings, Apps after installing update
Replies: 13
Views: 59204

Re: Old version still visible in Settings, Apps after installing update

We everything working now. Thanks for your help. You had commented that "If you modify/alter the default behavior of the install project, you must then be totally aware of the changes you intend to apply to the project functionality." We imported InstallShield (IS) projects and just had to...
by JohnBalcom
Tue Oct 18, 2022 9:00 am
Forum: Technical Support
Topic: Old version still visible in Settings, Apps after installing update
Replies: 13
Views: 59204

Re: Old version still visible in Settings, Apps after installing update

The zipped folders are too big for your attachements.

Here is a DropBox link: https://www.dropbox.com/sh/r3gmbpxg7rzg ... 16nJa?dl=0

It has subfolders for both shared and separate Product codes for the versions. We could get either option to work properly.
by JohnBalcom
Mon Oct 17, 2022 10:59 am
Forum: Technical Support
Topic: Import setup created in IA IDE into a Visual Studio 2019 Solution
Replies: 1
Views: 90888

Import setup created in IA IDE into a Visual Studio 2019 Solution

1. I created an IA IDE setup in the \InstallAwareApp\ folder shown on the top when I evaluated IA. 2. Now I have purchased IA and want to integrate my existing IA setup into VS 2019 3. The IA extension in VS 2019 created the \InstallAware\ folder on the bottom with the TPC20R1_Mixed Platforms.iaext....
by JohnBalcom
Mon Oct 17, 2022 9:25 am
Forum: Technical Support
Topic: Old version still visible in Settings, Apps after installing update
Replies: 13
Views: 59204

Re: Old version still visible in Settings, Apps after installing update

I made that change and get the same results.

I'll attach my 3 project files for versions 2020 R0, R1 and R2.
by JohnBalcom
Fri Oct 14, 2022 5:12 pm
Forum: Technical Support
Topic: Old version still visible in Settings, Apps after installing update
Replies: 13
Views: 59204

Re: Old version still visible in Settings, Apps after installing update

I put in the script you showed, making the change for \WOW6432Node\ and I get this message when line 41 executes.

Error Installing 2020 R2.png
Error Installing 2020 R2.png (121.49 KiB) Viewed 59129 times


Here is my script

MSI Script for Error Installing 2020 R2.png
MSI Script for Error Installing 2020 R2.png (58.45 KiB) Viewed 59129 times


What am I doing wrong?
by JohnBalcom
Wed Oct 12, 2022 11:17 am
Forum: Technical Support
Topic: Old version still visible in Settings, Apps after installing update
Replies: 13
Views: 59204

Re: Old version still visible in Settings, Apps after installing update

Thanks for you help. We can manually remove it under Control Panel as you stated. That solution will mean users of our app will have to post to our forum or contact technical support to clean up an old install. Yikes! We don't want to do that for something that should happen automatically. We never ...

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